FAQ
Account management and security
- How do I add my emergency contact?Published on 24 July 2025Updated on 31 July 20252
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025133
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 July 20251,483
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 17 June 202513,975
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 22 July 20259,412
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 22 July 20253,492
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,620
- What is sub-account?Published on 22 Aug 2023Updated on 1 Apr 20251,615
- How do I change my email?Published on 6 Sept 2023Updated on 17 June 20253,509
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 June 20252,421
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 June 202512,480
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 18 July 202512,598
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20258,434
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 20 June 20253,470
- How do I download my account statements?Published on 6 Nov 2024Updated on 18 July 202533
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