FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Sep 9, 20256,226
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Sep 3, 2025130,003
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202514,446
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Sep 18, 20254,719
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Sep 2, 202512,809
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Sep 8, 202518,670
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Sep 19, 20255,336
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Sep 10, 2025845
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Sep 12, 202598,320
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Sep 18, 20253,535
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Sep 12, 20252,271
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Sep 9, 202516,201
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Sep 12, 202511,805
OKX wallet FAQ
Published on Aug 24, 2023Updated on Sep 12, 20252,768
How do I verify my identity with Singpass?
Published on Sep 13, 2024Updated on Sep 9, 20252

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