Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 8, 20259,007
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,274
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,692
How do I create passkeys? (app)
Updated on Sep 8, 202510,024
How do I use a physical security key to protect my account?
Updated on Sep 8, 202510,937
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,229
How do I link an authenticator app?
Updated on Sep 8, 202514,460
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,838
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,692
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 21, 20255,342
FAQ
View more