Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 23, 20259,494
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,657
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,769
How do I create passkeys? (app)
Updated on Sep 8, 202510,096
How do I use a physical security key to protect my account?
Updated on Sep 8, 202511,189
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,238
How do I link an authenticator app?
Updated on Sep 8, 202514,516
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,952
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,769
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 26, 20255,350
FAQ
View more